Richard W. Kieffer IT Consulting, LLC

Helping businesses keep a "sharp-eye" on their return on IT investments...
 

Helping you plan and navigate your IT journey...

Richard W. Kieffer retired from Accenture in September 2009.  Prior to joining Accenture in 1998, he founded R-K International Consulting (RKIC) in 1992.  He has more than 35 years of experience in strategy, planning, managing, and developing complex, mission-critical business and information management systems. 

 

Since retiring, he is now specializing in IT effectiveness assessments, IT strategic planning, and business system/process improvements -- with a focus on sourcing strategies. 

 

Mr. Kieffer has extensive experience in a variety of industries including finance, insurance, airlines, aerospace, and manufacturing.  In 1992, Mr. Kieffer designed and directed the development of a multinational, multilingual absence-injury-illness management system for the Portuguese-based manufacturing operations of a leading French automobile company (Renault).  This system is still operational today.

 

Prior to joining Accenture, as a subcontractor he provided Andersen Consulting (now Accenture) with specialized consulting support to help Accenture develop IT strategies for the insurance, risk management, and managed healthcare industries.
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EXPERTISE

  • Risk Management
  • IT Strategy 
  • Business Transformation
  • International Relations
  • Process Re-engineering
  • Mergers & Acquisitions
  • IPO & Divestitures
  • Change Management
  • Executive Team Management
  • Strategic Growth Planning
  • Strategic Partnerships
  • Training & Development
  • Business Analysis
  • Risk Management
  • Negotiation & Influencing 
 
PROFESSIONAL EXPERIENCE
 
Richard W. Kieffer IT Consulting, LLC, Owner/President
 
  • IT Assessment & Strategy Consulting
  • Interim IT Leadership Services
  • Advanced workplace safety & risk management consulting and solutions.

 Accenture, Partner (retired)
 
  • Operating Group Sale Lead for applications & infrastructure outsourcing. 
  • Product Development Director for integrated outsourcing solutions. 
  • Outsourcing Deal Shaper for large, complex deals. 

Member of a three-person team that in 2000 developed the framework for Accenture's current outsourcing strategy and delivery model. 

Coregis Group -- Specialty Property/Casualty Insurance

  • Senior Vice President. 
  • Chief Information & Technology Officer
  • Member - Board of Directors

Had overall responsibility for the tactical & strategic use of technology and information systems within Coregis. 

R-K International Consulting, Ltd.

  • Founder 
  • President 

Provided independent consulting and business system development services to European and US-based companies.

Aon Worldwide Services

  •  Vice President & Chief Information Officer

CIO for all insurance brokerage & related services. 

Arthur J. Gallagher & Co. -- Insurance & Risk Management Services

  • President and Founder - Gallagher Risk Data, Inc.
  • Corporate Vice President - Information Systems

Had overall responsibility for the strategic use of technology to solve business problems and create competitive advantage for Gallagher's insurance brokerage & risk management services operations. 

United Airlines

  • Manager of Systems Architectural Planning - United Airlines
  • Manager of Systems Programming - Flight Operations (Unimatic)
 

Had overall responsibility for the global technology strategy and data/voice communications planning. 

TRW Systems Group

  • Project Manager

Held various project management, and engineering positions supporting advanced, high-technology satellite command & control systems for the United States Air Force.

THOUGHT LEADERSHIP
 

Published: Changing the Paradigm for Workplace Risk & Safety Management (a proactive approach to risk & safety management) 

 

Guest Lecturer: Risk & Safety Management Systems and Analysis - Management Centre Europe, Brussels, BELGIUM 

 

Guest Lecturer: Risk & Safety Management Systems and Analysis - Glasgow University, SCOTLAND